Delivery & Pick-Up Information
At Bay Gallery Furniture, we pride ourselves on offering fast, reliable, and affordable delivery across Australia, ensuring your new furniture arrives promptly and in perfect condition. Whether you’re located in a bustling city or a tranquil regional area, our dedicated team and trusted courier partners are here to make the delivery process smooth and hassle-free.
Fast $49 Delivery to East Coast Metro Areas
Enjoy the benefit of our fast and affordable $49 delivery to Sydney, Canberra, Melbourne, Brisbane, and Gold Coast metropolitan areas. Our local full-time staff and vehicle fleet ensure timely and personal service.
How It Works
- Place Your Order Online
- Browse our extensive collection and place your order through our user-friendly website.
- Personalised Delivery Arrangement
- Our team will personally call you the next business day (or sooner) to arrange the details of your delivery.
- Dispatch from Our Warehouses
- Your order is carefully prepared and dispatched from our warehouses.
- Delivery to Your Door
- Enjoy your new furniture as it transforms your space!
Delivery Timeframes
- East Coast Metro (Sydney, Canberra, Melbourne, Brisbane, and Gold Coast metropolitan areas)
- 1-5 business days for instock items at your local warehouse.
- 3-15 business days for instock items not available at your local warehouse.
- All Other Areas
- 10-20 business days.
Delivery times are calculated from the receipt of payment and are generally for ground floor delivery only. Special delivery requirements may extend these timeframes. If you are unsure the item is instock at your local warehouse, please call us to confirm.
Please note: We have our own fleet that does East Coast Metro delivery which is why we are able to offer faster delivery. For all other areas we rely on our trusted delivery partners and are subject to their timeframes.
Delivery Costs
Inside of East Coast Metro (Sydney, Canberra, Melbourne, Brisbane, and Gold Coast metropolitan areas) we are happy to offer discounted shipping at just $49, no matter how large or small your order is.
In East Coast Metro areas we also offer a premium delivery service where we will deliver your furniture, complete any assembly, install in the position you would like it and discard any packaging. The ultimate solution to make your life easier for just $249.
In all other areas delivery costs vary based on location and the size/weight of your order. Our system should automatically calculate the delivery fee at checkout, ensuring transparency and convenience.
Unfortunately we are unable to offer our premium delivery service outside of East Coast Metro areas.
For personalised shipping quotes, especially for mixed or bulk orders, please contact our customer service team to discuss your options and provide specific pricing.
Please note: We have our own fleet that does East Coast Metro delivery which is why we are able to offer discounted delivery and premium delivery services. For all other areas we rely on our trusted delivery partners and are subject to the prices we have arranged with them.
Pick-Up Options
We think it’s easier and better to have our friendly team take care of delivery for you, but if you’d prefer to pick up your order we’ve got you covered!- Pick-Up Locations:
- Sydney - Penrith Warehouse
- Brisbane/Gold Coast - Yatala Showroom
- Melbourne - Dandenong South Showroom
- Pick-Up Times:
- Monday to Friday from 9am to 3pm - BY APPOINTMENT ONLY
Pick-ups are by appointment only. Please call or email ahead to ensure your purchase is ready for collection.
Contact Us
For any delivery-related inquiries or to arrange your pick-up, please contact us:
- Email: info@baygallery.com.au
- Phone:
- Sydney - Castle Hill Showroom: (02) 9054 4962
- Sydney - Penrith Showroom: (02) 8071 4360
- Melbourne - Dandenong South Showroom: (03) 9039 5121
- Brisbane/Gold Coast - Yatala Showroom: (07) 5518 8499
We’re always happy to assist you and ensure your Bay Gallery experience is seamless and enjoyable.
For more information on our easy returns process, please visit our Returns Page.
At Bay Gallery Furniture, we're committed to bringing a piece of the Australian lifestyle into your home with quality, stylish, and affordable furniture. We look forward to seeing our collections in your home soon!